Frequently asked questions

What Eventou can do for my event?

Eventou offer many options for your event, for inspiration you can check our social media to get some inspiration of our work, and then you can chose from our hiring collection, or contauct us by filling the quote form and one of our experinced team will contuct you to know more about your need advice you with the best for your event.

Is there a minimum order with Eventou?

Yes! Eventou has a minimum order policy as follows, A minimum order of £50 applies on all orders. We offer DIY hire pick-up on smaller items.These items are available for pickup from our warehouse. Security Bond applies and T&C’s must be adhered.

Are delivery and collection included in the hire charge?

No. Delivery & Collection fees are additional charges based off the amount of items hired, location, accessibility and hours of collection time. To request a full quote please fill out all required information in the quote.

Can I collect my items?

Small DIY hire orders can be collected from the Eventou Warehouse. Items available for pick-up or DIY hire have a special note on the product page. Items must be collected on Friday prior to the event and returned on Monday. All items picked up from the warehouse will require a security bond until items are returned.

How do I secure my booking?

We require a 50% deposit paid within 7 days from initial invoice issue date. Deposits are non-refundable, transferable and cannot be exchanged for a credit note. Please ensure you read full terms and conditions upon invoice issue.

where are Eventou based and what area is coverd?

Eventou is Based in Birmingham UK, and Cover all West midland, East Midland, London, Essex, Kent, Manchester, if you didn't find your area, call us and maybe we can cover you area or help you.